FAQ
support.png Welcome to Sportable Scoreboards’ Technical Support Frequently Asked Questions section. For your convenience, we’ve listed common questions and answers to make ordering a scoreboard an easy and convenient process. Simply click on a question below to view the answer relating to your selection. If you don't find the answer to your question below, please call our technical support department toll-free at
1-800-411-3136. We’ll be happy to assist you.
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1 My permanent LED scoreboard will not light up at all.
2 My CONTROL CABLE permanent scoreboard goes blank after 30-60 seconds and displays a flashing 8.
3 My WIRELESS REMOTE permanent scoreboard goes blank after 30-60 seconds and displays a flashing 8.
4 I have LED sections that are completely out or very dim causing incomplete numbers.
5 My permanent scoreboard will power on, but the LCD display on my keyboard will not light up or power
6 The LCD screen on my keyboard either resets or shows "power failure" or "memory error" mid-game.
7 My keyboard displays the wrong sport on the LCD display screen upon power up.
8 The period/inning display will not go as high as I need it to.
9 The scoreboard horn won't sound at the end of a period, but works fine when the horn key is pressed.
10 We have lost or broken the AC wall transformer that powers the LCD display keyboard.
11 We have lost or broken the 5-pin control cable that plugs into our keyboard.
12 The LCD screen on my keyboard displays only small black squares when powered on.
13 My portable scoreboard's scores are reversed, adding home scores to the guest team and vice-versa.
14 My portable scoreboard will not power on. There is nothing lighting up at all.
15 Certain portions of my portable scoreboard aren't working correctly.
16 My portable scoreboard powers on normally, but will not respond to commands from the controller.
 
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