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Frequently Asked Questions

Who makes Sportable's scoreboards?

We do. We manufacture our own products from start to finish. Sportable's state-of-the-art scoreboards are constructed of heavy-duty galvanneal steel with a premier powder-coat finish to ensure maximum strength, durability and lasting appearance. Plus, our scoreboards feature super-bright LED displays, which are the largest in the industry, require no maintenance and last over 100,000 hours of continual use. Our premium, quality scoreboard products are also backed with the best warranty in the business—5 years on most models. At Sportable Scoreboards, we are dedicated to exceeding your expectations by providing you with unsurpassed levels of quality products and services as well as unequaled manufacturing expertise.

How long is your lead-time for an order?

Sportable Scoreboards has the quickest lead time in the industry - most items leave our factory in less than 10 days and certain in-stock items may ship out the same day!

Can you tell me more about the quality of a Sportable scoreboard?

The state-of-the-art powder-coat finish on a heavy-duty galvanneal steel cabinet makes Sportable Scoreboards unequaled in terms of durability and lasting appearance! Many of Sportable's competitors use a light gauge of aluminum to construct their cabinets. Steel scoreboard cabinets are stronger, more rigid, can withstand higher wind loads and are more dent resistant than aluminum cabinets. Plus, our super-bright LED displays last over 100,000-hours of continual use, require no maintenance and have the widest viewing angle in the industry!

What type of service does Sportable Scoreboards offer?

Toll-free phone lines are available directly to our factory service technicians 24 hours a day, 7 days a week. Friendly, knowledgeable representatives are always available should you ever need them.

Does Sportable Scoreboards offer local on-site service?

Please ask us about arranging on-site service from a factory-authorized service center.

What makes doing business with Sportable Scoreboards so convenient?

At Sportable Scoreboards, we firmly believe that ordering a scoreboard should be an easy and convenient process. That is why we go the extra mile to ensure your expectations are exceeded every step of the way. Sportable sales representatives are friendly, experienced and professional. At Sportable, we publish our pricing because we want to be upfront with our customers and straightforward with our pricing. Sportable Scoreboards provides same-day electronic scoreboard quotations and same-day online scoreboard artwork.

What is the wireless option?

The wireless option eliminates the control cable between the scorekeeper's controller and the scoreboard. This popular option can save you thousands of dollars in installation costs since you donĂ­t have to excavate your field or rewire your gymnasium in order to run control cable and conduit from your controller location to your scoreboard.

Does the wireless remote have a battery included?

The wireless remote comes standard with an AC wall adapter. Four (4) AA batteries are included with our handheld controller. The keyboard controller has an option for a rechargeable battery pack.

What is included with my scoreboard?

For the base price, you will receive the scoreboard, standard controller, and your choice of premier powder-coat color (please specify background color, lettering and trim). Please ask your Sportable Scoreboards sales representative for more information regarding popular options that are available for an extra charge (some examples include: wireless remote control, protective net for basketball scoreboards, conversion kits, custom powder-coat colors).

Is a horn included with a Sportable scoreboard?

All basketball scoreboards include a horn, which is factory installed. There is an optional horn for all of our outdoor permanent scoreboards.

Do you offer sponsor/ad panels?

Sponsor panels are available for all permanent mount scoreboards in our standard scoreboard colors. Standard lettering is included with the price of the sponsor panels. Logos are available for an additional charge.

How do I order a Sportable scoreboard?

When ordering, please consider the following questions. Your Sportable Scoreboards sales representative will be happy to assist you.

  • Which model number will best meet my organization's needs?
  • How many scoreboards do I need for my facility?
  • What color scheme (background, lettering and trim) is best for our facility?
  • Do I need control cable or wireless remote control? If control cable, please specify needed length.
  • What options might I need? (some examples include: outdoor horn, battery for controller, and protective net for basketball scoreboards)
  • Do I need sponsor/ad panels? If so, please specify color, lettering and/or logos.
  • What type of budget do I have? Do I need payment terms? Please ask your sales representative for more information regarding our lease to purchase program.
  • When do I need the scoreboard? What is my timeframe?

How do I contact technical support?

Our factory-trained representatives can be reached toll-free at 1-800-411-3136. These representatives are located in the same building as our sales professionals and our manufacturing facility.

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